Our Process

Our customers are guided every step of the way through the whole sales/installation process. From their initial visit into the showroom we listen to what our customers needs are from which we tailor this to suit. We then attend site for a free no obligation estimate where not only do we talk through the installation process but we also risk assess each installation to ensure everything is carried out safely and correctly. We believe this also offers peace of mind of our professional integrity to our customers. From acceptance of our estimate we then arrange a convenient date for the installation to take place. On the actual of date of installation our fully qualified engineers arrive on site and introduce themselves and again discuss the procedures of the installation with the customer so that again that peace of mind is continuing throughout the whole installation process. Our engineers then commence work in an orderly fashion. We protect furnishings and flooring as required before any building works were to start. Typically a stove/ inglenook installation would take 2/3 days depending on the works involved. We carefully remove any existing fireplace and give the customer the option to retain this or for us to dispose of. We then commence the building works creating the inglenook to its required opening size. Inglenook finishings i.e interior and hearth type have already been agreed during the sales process. We then engage either a cherry picker or scaffolding for health and safety safe working at height regulations to feed the flexible flue liner down inside the existing chimney and terminate at the top of the chimney pot with a suspension cowl which supports the weight of the flue liner. Once all of the internal building works are complete we are then in a position to install the stove to the new flue liner kit. If a carbon monoxide detector is required this is also installed before we commission the stove. The commissioning process not only means we are testing the stoves performance but our engineers also demonstrate the workings of the stove to the customer so that they are completely satisfied how the stove operates. On completion of works our engineers ensure they leave the site clean and tidy and we arrange for the removal of either the cherry picker or the dismantling of the scaffold. Our showroom then contact the customers to ensure they are completely satisfied with their installation and at that point if there are any questions these are answered. We also carry out other types of installations typically gas fires and fireplaces, the same installation process is followed as mentioned above. We pride ourselves in trying to offer the most professional installation to our customers. We know we are on the right track as time and time again we get positive feedback and testimonials telling us how happy our customers are.

Our Process

Our customers are guided every step of the way through the whole sales/installation process. From their initial visit into the showroom we listen to what our customers needs are from which we tailor this to suit. We then attend site for a free no obligation estimate where not only do we talk through the installation process but we also risk assess each installation to ensure everything is carried out safely and correctly. We believe this also offers peace of mind of our professional integrity to our customers. From acceptance of our estimate we then arrange a convenient date for the installation to take place. On the actual of date of installation our fully qualified engineers arrive on site and introduce themselves and again discuss the procedures of the installation with the customer so that again that peace of mind is continuing throughout the whole installation process. Our engineers then commence work in an orderly fashion. We protect furnishings and flooring as required before any building works were to start. Typically a stove/ inglenook installation would take 2/3 days depending on the works involved. We carefully remove any existing fireplace and give the customer the option to retain this or for us to dispose of. We then commence the building works creating the inglenook to its required opening size. Inglenook finishings i.e interior and hearth type have already been agreed during the sales process. We then engage either a cherry picker or scaffolding for health and safety safe working at height regulations to feed the flexible flue liner down inside the existing chimney and terminate at the top of the chimney pot with a suspension cowl which supports the weight of the flue liner. Once all of the internal building works are complete we are then in a position to install the stove to the new flue liner kit. If a carbon monoxide detector is required this is also installed before we commission the stove. The commissioning process not only means we are testing the stoves performance but our engineers also demonstrate the workings of the stove to the customer so that they are completely satisfied how the stove operates. On completion of works our engineers ensure they leave the site clean and tidy and we arrange for the removal of either the cherry picker or the dismantling of the scaffold. Our showroom then contact the customers to ensure they are completely satisfied with their installation and at that point if there are any questions these are answered. We also carry out other types of installations typically gas fires and fireplaces, the same installation process is followed as mentioned above. We pride ourselves in trying to offer the most professional installation to our customers. We know we are on the right track as time and time again we get positive feedback and testimonials telling us how happy our customers are.

Before and after pictures

Here at JTA fires and stoves we pride ourselves upon never leaving a job unfinished or not to the standard you would like,
which is why we love to see the before and after photos our customers have taken. Here are some of our favourites!

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Our after care policy

JTA fires and stoves aftercare service. Our customers experience doesn’t just end once their installation is complete. We periodically contact our customers to ensure they are enjoying their purchase and if they have any questions we are always on hand to help.